Provision of Guided Museum Tours (Scheduled and/or Group)
Advanced booking is recommended for groups of 20 or more, at least 3 days prior to the visit to ensure availability of guides and observe maximum occupancy limits.
Services Offered
Booking & Scheduling
Preparation & Registration
Guided Tour Services
Visitor Feedback Collection
Step-by-Step Process
Step 1: Make Booking Request
Submit request through personal appearance at CMHRC Administrative Services Section or Lal-lo Sub-office, official Facebook page message, letter via courier, hand-carried, or email tours@cagayanmuseum.com.
Agency Action: Confirm receipt, check schedule and guide availability.
Time: 10 minutes
Responsible: Tricia Anne S. Laborera, Tourist Receptionist I / Frontline person / Officer of the Day
Step 2: Receive Confirmation
Agency informs client of approved schedule or alternative date if requested date is unavailable.
Time: 10 minutes
Responsible: Tricia Anne S. Laborera
Step 3: Arrive at CMHRC
Register at Visitor Logbook.
Time: 10 minutes (may extend depending on group size)
Responsible: Frontline person / Officer of the Day
Step 4: Deposit Bags / Prohibited Items
Secure items and issue baggage claim cards.
Responsible: Frontline person / Officer of the Day
Step 5: Tour Proper
Conduct visitor orientation and provide guided tour services.
Time: 15–20 minutes
Responsible: Museum Guide
Step 6: Retrieve Bags / Prohibited Items
Validate claim cards and release items.
Time: 5 minutes (may extend depending on group size)
Responsible: Frontline person / Officer of the Day
Step 7: Fill-Out Visitor Satisfaction Survey Form
Agency provides and collects forms.
Time: 5 minutes (may extend depending on group size)
Responsible: Museum Guide
Total Processing Time: 55–60 minutes
Download Guided Museum Tours (PDF)